Service Delivery Indicators: Data for Results and Accountability
The results of the SDI surveys help citizens to hold their government accountable, support change or demand action. Governments can use the information to assess their progress.
Higher Public Spending Doesn’t Necessarily Improve Outcomes
Many African countries have increased spending on education and health; however these increases have not always resulted in improved education or health outcomes. SDI indicators measure the quality and efficiency of these services giving governments and policy makers a tool for improving them.