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Service Delivery Indicators (SDI)–a new Africa-wide initiative that collects actionable data on service delivery in schools and health facilities–has been launched by the World Bank in partnership with the African Economic Research Consortium and the African Development Bank. The SDI data are used to assess the quality and performance of education and health services for decision makers to track progress over time, and for citizens to hold governments accountable for public spending.  No other set of indicators is available for measuring service delivery performance and quality at frontline schools and health facilities from the citizens’ perspective.