Senegal

The first Service Delivery Indicators Report for Senegal was released in April 2012. Senegal along with Tanzania was one of the two countries SDI was pilot-tested.

The Service Delivery Indicators were piloted in Senegal in the spring and summer of 2010. The main objective of the pilot was to test the survey instruments in the field and to verify that robust indicators of service delivery quality could be collected with a single facility-level instrument in different settings. It was decided that the pilot should include a Francophone country with a structure different from Tanzania’s, the other pilot country.

Field in education began in late April 2010 and was completed in about six weeks while fieldwork in health started a month alter and took five weeks to complete. Senior staff members from Centre de Recherche Economique et Sociale (CRES) and the Institut National D’Études de Santé et Développement (INEADE) coordinated and supervised the fieldwork.

Data was collected from 151 health facilities and 151 schools, both rural and urban.

Service Delivery Indicators

The Service Delivery Indicators (SDI) provides a set of key indicators that benchmark service delivery performance in the health and education sectors in Sub-Saharan Africa. The overarching objective of the SDI is to ascertain the quality of service delivery in primary education and basic health services. This would in turn enable governments and service providers alike to identify gaps and bottlenecks, as well as track progress over time, and across countries. The broad availability, high public awareness, and a persistent focus on the indicators that SDI provide, will help mobilize policymakers, citizens, service providers, donors and other stakeholders to take the necessary steps to improve the quality of service delivery, and thereby improve development outcomes.

Reports

World Bank Service Delivery Indicator Data Site

This link http://data.worldbank.org/data-catalog/service-delivery-indicators connects you to the World Bank Data site for Service Delivery Indicators. Here you can access the full data set from each country survey.