About Us

The Service Delivery Indicators (SDI) initiative collects data on service delivery in schools and health facilities. It helps countries identify areas of progress and areas for improvement with potential lessons for progress within and between countries.

Launched by the World Bank in partnership with the African Economic Research Consortium and the African Development Bank in 2010, the initiative’s initial focus was on the African continent. It has since expanded to include countries from around the globe. Collected in close collaboration with the countries requesting a diagnostic, the data are used to assess the quality and performance of education and health services. Since its creation, the surveys used have evolved and existing datasets have been harmonized to allow for country comparisons over time.

The SDI global team is coordinated by the World Bank Human Development Chief Economist Office in close collaboration with staff from the Bank’s Health and Education Global Practices.