The Service Delivery Indicators (SDI) track performance and quality of service delivery in primary schools and frontline health facilities across Africa and other regions of the world. The indicators can be used to track progress within and across countries over time and aim to enhance the active monitoring of service delivery to increase public accountability and good governance. They transform the way the quality of social services is measured, and in so doing, how countries develop policies and design interventions to improve health and education outcomes around the globe.
Service Delivery Indicators
This report presents the findings from the implementation of the SDI in the education sector in Madagascar in 2016. Survey implementation was preceded by extensive consultation with the Government and key stakeholders on survey design and adaptation of survey instruments. The sampling strategy was done by INSTAT, the national institute for statistics. The survey was then implemented by CAETIC Development, a strong local think-tank and survey firm. The implementation period was from April 2016 (for enumerator training and pre-testing of the instruments) to May and June 2016 (for fieldwork and data collection). Information was collected from 473 primary schools, 2,130 teachers (for skills assessment), 2,475 teachers (for absence rate), and 3,960 pupils across Madagascar. The survey also collected basic information on all the 3,049 teachers or staff that teach in the 473 primary schools visited or are non-teaching directors. The results provide a snapshot of the quality of service delivery and the physical environment within which services are delivered in public primary schools.
World Bank Service Delivery Indicator Data Site
The link https://microdata.worldbank.org/index.php/catalog/3884 connects you to the World Bank's Microdata Library site for the Madagascar Education 2016’s Service Delivery Indicators. There you can access the full dataset from this survey.