The Service Delivery Indicators (SDI) track performance and quality of service delivery in primary schools and frontline health facilities across Africa and other regions of the world. The indicators can be used to track progress within and across countries over time and aim to enhance the active monitoring of service delivery to increase public accountability and good governance. They transform the way the quality of social services is measured, and in so doing, how countries develop policies and design interventions to improve health and education outcomes around the globe.
Service Delivery Indicators
The health facility survey in Mozambique covered 204 facilities across all three sub-regions of the country (north, central, and south). The survey also included 1,116 health providers assessed for absence and 658 providers assessed for clinical knowledge. The results provide a representative picture of the quality of service delivery in the country, as well as the physical environment within which services are delivered. The survey covers three dimensions of service delivery: (i) two measures of provider effort; (iii) three measures of provider knowledge/ability; and (ii) five measures of the availability of key inputs, such as drugs, equipment, and infrastructure.
World Bank Service Delivery Indicator Data Site
The link https://microdata.worldbank.org/index.php/catalog/3876 connects you to the World Bank's Microdata Library site for the Mozambique Health 2014’s Service Delivery Indicators. There you can access the full dataset from this survey.