The Service Delivery Indicators (SDI) track performance and quality of service delivery in primary schools and frontline health facilities across Africa and other regions of the world. The indicators can be used to track progress within and across countries over time and aim to enhance the active monitoring of service delivery to increase public accountability and good governance. They transform the way the quality of social services is measured, and in so doing, how countries develop policies and design interventions to improve health and education outcomes around the globe.
Service Delivery Indicators
The Uganda SDI surveys were implemented by the Economic Policy and Research Center (EPRC), a leading African think tank. Before implementation, there was an extensive consultation process involving key stakeholders in education and health (technical officers in ministries, non-governmental organizations, and private sector) in Uganda to contextualize the SDI instruments and discuss the survey design. Data collection in the field took place between June and August 2013, with simultaneous data entry. The SDI is representative of Uganda’s four regions and Kampala, covering 400 health facilities across the country. Both public and private (for-profit and not-for-profit) providers were included. In addition to noting the presence/ absence of 1,507 health providers, 736 providers were administered seven vignettes (sometimes called ‘patient case simulations’). Of the vignettes, five were on common tracer conditions, and two on the management of maternal and neonatal complications.
World Bank Service Delivery Indicator Data Site
The link https://microdata.worldbank.org/index.php/catalog/2750 connects you to the World Bank's Microdata Library site for the Uganda Health 2013’s Service Delivery Indicators. There you can access the full dataset from this survey.